Carol Swann is the artisan who personally creates your pet mementos.   She can be reached at:

Info@serendipitybycarol.com

Serendipity by Carol
PO Box 19
Thetis Island, B.C.
CANADA, V0R 2Y0
(250)246-3699

Or toll-free at 1-866-910-5436

We are open 8am-5pm Pacific time zone, but you can leave a message 24
hr/day. Please know that we are located in a remote location and the phone
lines are sometimes poor, so you may get the machine even if we are in. You may be asked to leave a message even if you are calling during business hours. Please know the messages are checked regularly and calls are usually returned within 24 hr (often within 2-3). We will return calls in the evening if that is most convenient for you (just let us know in your
message).